A couple of good quotes caught my attention this morning. The first has to do with the recent financial meltdown that led to the global economic crisis … the second with Captain Sully’s spectacular landing of the US Airbus on the Hudson river. Very different scenarios with very different contexts. Yet both speaking to role of leadership when it comes to risk management.
“… You can’t control people through policies, procedures and policing. You can only do it through a strong risk management culture and absolute integrity in all leaders.”
We have to have situational awareness–we have to be able to create a mental model of our reality. We have to be good risk mangers, be mindful, we have to understand our process so we can sensitize ourselves to risk. Bad outcomes are rarely the a result of a single failure but are instead the end result of a chain of events, and when we sensitize ourselves to risk and are able to identify it proactively we can break the chain and have a good outcome.